飞机结构维修人员安全能力模型构建

中国民航大学学报 ›› 2021, Vol. 39 ›› Issue (4): 48-53.

飞机结构维修人员安全能力模型构建

陈芳，徐碧晨，米丰佩

（1. 中国民航大学经济与管理学院，天津 300300； 2. 中国国际航空股份有限公司机务工程部，北京 101318）

收稿日期:2020-10-12 修回日期:2020-10-12 接受日期:2020-08-21 出版日期:2021-08-25 发布日期:2021-12-03
作者简介:陈芳（1980—），女，湖南益阳人，教授，博士，研究方向为民航安全管理及系统安全.

Safety capability model of aircraft structure maintenance personnel

CHEN Fang , XU Bichen , MI Fengpei

1. College of Economics and Management, CAUC, Tianjin 300300, China; 2. Department of Aircraft Maintenance Engineering, Air China Limited, Beijing 101318, China )

Received:2020-10-12 Revised:2020-10-12 Accepted:2020-08-21 Online:2021-08-25 Published:2021-12-03

摘要/Abstract

摘要： 为研究飞机结构维修人员安全能力的构成，首先，基于飞机结构维修工作特性并结合专家小组访谈，建立基于层次任务分析（HTA，hierarchical task analysis）的飞机结构维修人员任务分析流程，然后，运用凯利方格技术对专家小组进行了关于飞机结构维修人员的半结构化访谈，最后，采用扎根理论对访谈得到的内容进行编码处理，构建飞机结构维修人员安全能力模型，该模型包含结构维修能力、安全管理能力和内在特质 3 个维度。结果分析表明：内在特质是决定结构维修能力的潜在因素；结构维修能力是结构维修水平的外在表现，决定飞机结构维修人员的安全能力；安全管理能力起辅助调节作用，对提高飞机结构维修的安全水平起重要作用。

关键词: 安全能力, 飞机结构维修人员, 层次任务分析, 扎根理论

Abstract: In order to study composition of the safety capability of aircraft structure maintenance personnel and provide basics for the evaluation in practical work, the task analysis process of aircraft structure maintenance personnel based on hierarchical task analysis (HTA) is established by employing the working characteristics of structure maintenance and consulting expert team. Then, Kelly repertory grid is used to conduct semi -structured interviews with expert team based on the HTA of aircraft structure maintenance personnel. Finally, Grounded Theory is used to encode the content obtained from the interview, and a model of the safety capability of aircraft structure maintenance personnel is constructed. Results show that the model includes three dimensions: structure maintenance capability, safety management capability and inherent characteristics. Among them, the inherent characteristics are potential factors that determine the structure maintenance capability. The structure maintenance capability is the external performance that determines the maintenance staff′s safety management capability that plays an auxiliary regulating role and is vital for the safety level improvement of the aircraft structure maintenance.

Key words: safety capability, aircraft structure maintenance personnel, hierarchical task analysis(HTA), grounded theory

中图分类号:

V328.1

陈芳 , 徐碧晨 , 米丰佩 . 飞机结构维修人员安全能力模型构建[J]. 中国民航大学学报, 2021, 39(4): 48-53.

CHEN Fang , XU Bichen , MI Fengpei . Safety capability model of aircraft structure maintenance personnel [J]. Journal of Civil Aviation University of China, 2021, 39(4): 48-53.

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