Human factor analyses on dispatch based on AHP

Abstract

Abstract:

In order to further reduce the rate of aviation accidents caused by human factors during dispatch, AHP(analytic hierarchy process)is used to analyze the human factors on dispatch. The weight of personal, organizational and environmental factors are obtained, and the effective evaluation model of human factors on dispatchers is set up.Among human factors during dispatch, the dispatch qualification is the most important one; workload of dispatchers, establishment of system and association are the following ones; self-efficacy of dispatchers, work environment and management efficiency are thirdly important factors; social environment, teamwork and organizational climate impact are relatively weaker factors. According to the evaluation results, effective prevention measures of aviation accidents caused by human factors on dispatch are further put forward.

Key words: dispatch, human factors, evaluation, AHP, prevention measures

CLC Number:

V355
F561

TAN Zhaoyang. Human factor analyses on dispatch based on AHP[J]. .

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